Support, but
completely Zen.

Forget chaos and confusing tickets. J-Desk combines a centralized service portal with smart tools like time tracking and automated suggestions.

3
High Prio
12
Open
98%
SLA Met
OPEN
DONE
Features

Everything you need.
Nothing that distracts.

Smart Templates

Save typing effort. Fill tickets with a single click using templates that automatically set task lists and priorities.

⏱️

Time Tracking

Keep exact track of minutes spent per ticket. Export directly to Excel (CSV) at the end of the month for invoicing.

💡

Smart Suggestions

Prevent unnecessary tickets. As a user types, J-Desk automatically shows solutions from the internal knowledge base.

From chaos to structure.

J-Desk is designed for teams that want efficiency without complexity.

1

Central Reporting

Users report incidents instantly via the intuitive portal. With smart knowledge base suggestions.

2

Manage & Assign

Agents pick up tickets, use templates for quick responses, and monitor the SLA.

3

Resolve & Insight

Communicate transparently via updates, close the ticket, and analyze trends in the dashboard.

Today

All on track
🔥

Ready for clarity?

Start with J-Desk today and experience how support can be. Simple, fast, and beautiful.

Go to J-Desk